Telehealth is the use of telecommunications to deliver health care over distance by linking the health professional, client, carer and/or family, for the purpose of assessment, intervention, and consultation. It may involve a variety of methods including telephone, email, and videoconferencing. Telehealth or videoconferencing enables Memory Nurture to provide services to you whether you live in Perth or regional and remote areas of Australia. It also allows us to continue services during pandemic lockdowns. Assessment, support, and interventions are delivered via telephone, videoconferencing, and email, all from the comfort and safety of your home.
Step 1 – Set-Up Requirements
All you need is a computer, tablet or smartphone with a camera and microphone, access to a suitable internet connection, and a quiet space to talk.
Step 2 - Accessing the Platform
We employ the user-friendly TEAMS platform, ensuring secure and reliable Telehealth sessions. If you’re unfamiliar with the platform, we can guide you through every step.
Step 3 - Scheduling
Our process begins with an initial telephone call to discuss your needs and a follow-up phone call to book a suitable appointment time with one of our therapists. You will receive a confirmation email containing a link to join the virtual meeting. If you have any photos or supporting evidence you would like to share with the therapist prior to the appointment, please email them through to email@example.com
Step 4 – Engaging in the Session
Click the provided link at the appointed time to enter the virtual session. One of our therapists will be there to warmly welcome you and assist with any technical queries you may have. The session itself will be a collaborative journey, tailored to your needs.
Step 5 – Follow-up and Feedback
Post-session, you will receive an email prompting you to provide feedback on your experience through our online survey. Your input will be very helpful to enhance our services and cater to your needs more effectively.